1 reviews | Active since Feb 2016
TELKOMMOBILE RUINING MY LIFE
I am utterly disappointed with the service of Telkom mobile Cavendish<br> Square, On 14 July 2014 I took a contract for my sister and it gave her issues when we got home. We went back to Telkom mobile Cavendish square branch the following day the 15th July 2014 to complain and request a new phone and they said they can not provide us with a new phone they can only take it away to get it<br> fixed which would take a month, I found that utterly ridiculous that<br> my sister had the phone for a day and it needed to be fixed, they said<br> we can cancel the contract at zero charge which is exactly what I did, I went to Telkom mobile century city to get my sister the same phone they told me that the systems shows that I owe Telkom mobile therefore I can not get a contract I explained to them the incident that happened in Cavendish and they said they will inform head office to clear it up. I'm still getting billing from Telkom mobile regarding the contract from Cavendish and they even put my name in ITC and ruining my credit score rating for a phone that I do not even have. I have never been so mad and disappointed with the store. I want to buy myself a house and I won't be able to<br> <br> <br>
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
