telkommobile ripoff

i took out a contract with telkommobile for R599 over 24 months for SmartBroadband Uncapped Wireless in september 2015.<br> <br> The deal was only available online <br> <br> The agent took all my details and i was verified and accepted. Telkommobile deducted R599 from my account on the 9 september 2015<br> <br> I could not get through to them and went into the cresta store to contact them. Technicians then came and installed the external antenna and the service has been running very well.the problem is the billing department. They have charged me R1702 for migration penalty and R400 for migration admin fee. They have also charged me for a R699 pm contract and a R599 pm contract. This happened after i went into the store to query when the technicians will come. They have also not reflected the R599 initial payment that was done on the 8 sep 2015.<br> <br> i have logged a query on the 2 october 2015 and it should take 3 days to resolve but nobody seems to have a clue and i am expected to pay R3152.03 when i should only be paying R599<br> <br> my reference number was logged on the 2 october. I have been phoning from the 6 october with a promise of a day to resolve with no success