Telkomlackofservice.com
<p>I recently relocated at the beginning of March and asked if my telephone line could be relocated from my old home to my new home. Telkom was all welcoming and helpful until it came to actually providing the service. Now 2 months later, after 5 appointments to have someone come install my line (the last of which no one even bothered to show up for) I still don't have a line. All that seems to be happening is my time gets wasted on the days that they supposedly come only to tell me that nothing can be done. I have sent countless complaints to Telkom none of which have been answered. I have phoned the contact centre so many times that I should bill telkom for all the wasted air time. No one seems to be able to help me and everyone says I should speak to another department and when I phone the new department they tell me I should speak to the one I spoke to in the first place. I have also tried complaining on the Facebook page and they don't seem to be very helpful either as they</p> <p>Say they will assist and when I ask for an update a week later they haven't done a thing and simply say "how can we assist". Well you TELKOM can assist by doing what I requested two months ago and install my line, you know your job. </p>
Good day carli-suzaan-behrens
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Best regards,
Good day carli-suzaan-behrens
Thank you for making contact with us. Please provide your ID number, affected telephone number and your contact details for our team to follow up and advise. We can be e-mailed at ***
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
