TELKOM#****KOM

Telkom is busy deducting money from my account without my consent , i cancelled the contract around July this year and thier still debited for servises that i don't know about , i called the customer care line and the lady by the name of Roka Nabieelaken was just going back and forth regarding as to how did they get access to debit money from my account as i did not confirm the debit mandate , i asked her that she put me through to her team leader by the name of Sibongile Vilakazi , she said the team leader was busy and i will be called back by her since the 26th of September up to this far 09-10-2024 ,this is my second complain

Telkom cancel the debit mandate from your side as my bank cannot do it , and explain how did you get access to my account without my approval ,I'm so frustrated by the call Centre agents and their unprofessionalism