Telkomis *****ing from me

<p>5 months ago I went to apply forLTE at Telkom due to there was no coverage in my area ,I cancelled the deal and took the device back but Telkom did not cancel my deal and end up putting me on credit berue and that is affecting my credit score ,I went back to the store and the store manager wrote an email corfiming I did bring back their device so the cancellation department is taking too long to cancel my deal and everything is suspended ,I cant even buy a car it reflection on my credit score ,I have been fighting for this for past 5 months CASE NO. ********** 1</p>