TelkomInsurance

I have been trying to call the call center ever since my phone got stole on the 11/01/2020. Struggling to get an ITC number is another story, however I was on hold for 10-20 minutes and had to put the phone down or disconnected on another occasion. I don’t understand can someone please contact me. This is really bad client service. I need a phone urgently. Secondly I am going to pay for a phone that I do not have or use since the phone was suspended. I have sent numerous emails with all attachments to Telkom Insurance but without any luck this far. So I decided to go into the walk in center in our town. According to the girl I spoke to, they were also trying to get hold of their insurance company several times and after numerous attempts eventually did, however I do not have the airtime or time to wait around for someone who will eventually decide to pick up a phone or answer my emails.