TELKOM/FINRITE is the worst companies I have ever dealt with.

I had a contract with Telkom from 2***. My contract expired in November 2019 and I called in to cancel my cellphone contract and insurance(finrite). However Telkom was still debiting from account and when i asked them why they were still debiting from my account, they told me it was finrite. I did a query with them as to why, because I have canceled my contract they told me i never canceled my insurance, from January I was trying to get hold of Finrite. All the numbers I received from Telkom to contact Finrite, was invalid/it rang constantly, or i got through to the recptionist and they assured me someone will contact me. TILL TODAY, 14 MARCH 2020 I have heard no response. I started to email different organisations who deals with Finrite as an insurance, i got a response from a agent from VODACOM with an email address. I emailed that address and a lady by the name Natasha responded who is the manager at Finrite, she told me someone would give me a call. I received a call the next day and was reassured by the agent that finrite does not debit from my account but telkom does and they going to escalate the matter and have my money reimbursed, and i will receive feedback shortly. That phone call was received on the 9th May 2020, and still no response. I emailed the manager Natasha 8 times thereafter and she does not have the audacity to reply. So who is lying FINRITE or TELKOM. Either way both companies should not be trusted. I'm currently still being harassed to make payment and both companies are pointing fingers. I think this is a disgrace to customers who were loyal and a violation, I WILL NEVER EVER TAKE A CONTRACT THROUGH TELKOM/FINRITE OR EVEN ADVISE SOMEONE TO.