#Telkom#Fail!!!

The most pathetic service in the history of the planet!! Why, when they are busy talking to you, they have your TELKOM phone number and then their system disconnects you, can they not phone you back??? Instead of making the customer phone again, sit in a queue and then have to start all over with a new agent. Add to that the fact that at 16h30 I asked the agent I was speaking to what time the call centre closed and she said 21h00...but since 17h01 I have kept phoning, have to hold during a ludicrously long automated message, go through all the motions - select 1 to log a fault, select that for that etc, only to be CUT OFF after holding for approximately 7 or 8 minutes!! Tried about 10 times now, same thing happens every time. Its laughable...part of the automated message about the Pinnacle Centre says "Where your service requirements are our priority". Well Telkom, maybe you need to reconsider your priorities, cause they're up to %$#@ right now!!!