Telkom,data *****s

Am currently fuming because of Telkom. I bought mobile data using Absa mobileapp worth 2gig for R150 on the 22 of Feb 19 around 5:45am. Today as am typing this my data is used up and i havent been using my data as i was connected to wifi most of my weekend. Earlier around 17:35 i gpt an sms that my data is left with 1765mb and 12min or so i got another one that i have 38mb left of which i was not even on my phone that time i was watching tv,but i noticed that that sms doesnt make sense as i have data for whatsapp but my normal internet is used while i was not even using my phone. Then i called Telkom call center and was assisted by Slindile Mkhize and of which she ddint actually help me at all,she just read to me my data usage from 23rd till today around 16:00pm and of which it doesnt make sense why report is not up until now.What i want to understand is where did my data go and how can one use 2gig in a space of 3days of which most of that 3days i was on wifi.Should i not get my response in 24hours i will escalate this further. So Telkom fix this MESS