Telkom******

On the 16th/17th December 2017 I cancelled my telkom contract via telephone. At this point I was up to date with payments but still never had data. This continued into January 2018 and I was still being billed.. when i inquired about why I'm still receiving invoices for a service i cancelled via telephone i was told i had to cancel online, the online system was only introduced I think June/July 2018. I've requested call backs from their system even requested to chat to a consultant yet I'm being ignored. I went as far as sending a sms to their 081180 number and yet I'm still being ignored.. I feel they ignoring me on purpose in order to keep billing me and make money from me.

I dont understand why the consultant I spoke to in 2017 never cancelled or even put in a note that I requested my service to be cancelled. I refuse to pay for a service telkom suspended. To date I've sent 5 sms after I had no luck with the their call back system and even their chat site.

I feel this is how the big company pick on the little man and bleed him dry. Such things are happening on a daily basis and we need to put a stop to it..