#Telkomcan'tassist

17.12.2015- I phoned telkom to either change a email address that I have with telkom on my domain which is with telkom. I phone the bossiness side as usual. I spent 5 hours phoning. in the 5 hours I phoned 4 times. Transferred 10+ times. Calls dropped or cutoff.<br> 05.01.2016- I phoned again.Spent 4 hours trying to get hold of someone to assist. REF ***. With this they emailed hostmaster with my request. I then also emailed hostmaster with my own request to either change an existing email address or create a new email address. which ever is easiest. I just need to get the new employee up and running. ref number #884002... I then also emailed [Email Removed] ***. Same request. I did so because I was told that they do the changes.<br> 06.01.2016- Phoned telkom business AGAIN. Was transferred 6 times as they cannot assist. Spent 2 hours on the phone. I am gatvol of this<br> <br> How is it possible that Telkom cant create 1 email address on a domain that was created and hosted by Telkom<br> <br> Frustrated and thinking of changing to another isp that actually want our bussinee and wanna help.