Telkom...Another Giant waiting to Fall

My business line has been down due to a cable problem for a week. I actually cant complain about service simply because there just isnt any. Im amazed this company is still going. i spoke with 3 consultants over the last few days who assured me it would be escalated and dealt with promptly as this line services a medical/dental facility. I asked for a timeframe and nobody could give me an answer. One of them mentioned it could be up to 4 weeks and suggested i upgrade to another product. I rep**** that i would rather port my no to another company than stay with Telkom. Im quite amazed how content they are to just loose paying customers who have been with them over 40 years. I recommend that anyone looking for a service provider who actually want service......run a mile from this company. Dr Barry Beilinsohn Tel ***