NC
Nompumelelo C

1 reviews | Active since Jul 2014

25 May 2016, 09:25

Telkom8ta Billing me for contract/account I do not have-***

<p>On the 24th May 2016, 07h13 my account was debited for an amount of R709.00 by Telkom8ta. I have no account with these people and never ever even got an offer from those irritating marketing people who calls. If I query this with the mighty Telkom, I am told to go and do an affirdavit @ the police station that I dont have this account. I have asked them to send me a signed contract/ voice clip where I agreed to this. No response since then.</p> <p> </p> <p>On Wed, May 25, 2016 at 10:01 AM, <***> wrote:<br />Good day Mpume.</p> <p>Please note that you need to pass account security before we can access the account.</p> <p>If you never open the account, you need to go to the police station to get an affidavit stating that you do not have an account with us and email it to us.</p> <p> </p> <p> </p> <p>Kind Regards</p> <p> </p> <p>Chanell Delo</p> <p>E-mail: ***</p> <p>Telkom Mobile Customer Service</p>

0
Replies (1)
Telkom
Telkom's reply26 May 2016, 14:08
Official

Good day MCHO

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.