Telkom....4 months and no phone line moved....7 months and still being billed for NO SERVICES

I put my request to move house in to Telkom on 15th June 2018. Despite weekly calls, they could never provide me with a date that the technician would come move the line. Telkom still expected me to pay for my phone and adsl service, even though I had moved house. On 7th September 2018 I cancelled my Telkom line and received an SMS that I would be sent my final bill. In the meantime, I was still being billed for a service I DID NOT HAVE. Well done telkom. I have put in several disputes and all I ever get told when I follow them up is "I have escalated your dispute". However, there is no time frame for the escalation.....so just sit and wait. Then the cherry on the top is I get harassing calls from attorneys saying I owe Telkom RXX amount in unpaid bills. When I explain, the attorneys don't care, they threaten all sorts and try to bully you into paying. Sorry Telkom, I am not going to be intimidated by your lap dogs. And I am certainly not going to pay for a phone line and services that YOU failed to move. And YOU fail to settle disputes. Sort yourselves out. No wonder people are moving away from phone lines and getting internet only and use VOIP. Continue treating what customers you have left the way you do and Telkom will have no one to bully for services they don't provide.