Telkom Zevenwacht

Sakeyna Davids, did not ask me for insurance and I have been a client of Telkom for over 9 years and never did a consultant not ask if I want to continue my insurance or update my insurance or is my insurance the same. During the festive season the Samsung watch and Samsung A32 combo I upgraded to was lost while I went for a swim although it was kept safe. I went back to Zevenwacht Telkom and Sakeyna left and her colleauge assisted me just to say that my insurance was never added I cannot claim. Sakeyna at my very first visit at the kiosk before moving to the shop is always sooooo sooo tired, in the new shop her attitude has not changed. she took forver to complete my upgrade and before I left she asked me to review her performace but she took the phone and gave herself 5 stars.... Yesterdays visit changed that rating as now im left without the items and I need to continue paying the contract I renewed for a watch and phone I cannot claim.