Telkom, Zero Service, Zero Assistance

I requested a business e-mail address in September, least to say it was almost impossible to get the right department to help you. Eventually a technical support person called Gregory Chetty called me on the 10th of October to complete my application and create my e-mail domain. Halfway through he set up he failed to set up my incoming e-mails, I could send e-mails but cannot received. Two days later I e-mailed Gregory and left him two voice messages on his landline. A week later the same, e-mails and voice messages.1 month later, after logging many calls and disputes a person from TELKOM, who wished to remain anonymous gave me his managers details. After 5 calls 'Nomsa Msimang called me back. She apologized and told me she was on leave. That was the 05th of November. Gregory suddenly e-mailed me on the 05th stating \I cannot always reply to emails from my mailbox ". I responded to him requesting his managers and team leaders assistance"