TELKOM ZERO SERVICE DELIVERY
<p>My Telkom Business line have been off since 17 January 2017, and no one can tell me why. *********** staff who can only copy and paste can only tell me that a Technician is assigned to the problem and a note have been added that I will be contacted by the Technician. Not happening Telkom. You are starting to play a huge factor in why the umemployement rate is climbing. If I do not have internet (which I still get billed for in full) I cannot operate a business. </p>
Hello shaun-van-wyk
As per our email correspondence , the fault has been caused by a cable break.
Unfortunately due to the cables having to be replaced it does take longer than a normal line fault to repair.
We have escalated a copy of your post to the managers responsible for the repair for a progress update and if possible an estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello shaun-van-wyk
As per our email correspondence , the fault has been caused by a cable break.
Unfortunately due to the cables having to be replaced it does take longer than a normal line fault to repair.
We have escalated a copy of your post to the managers responsible for the repair for a progress update and if possible an estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,
It is still off *********** Telkom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
It is still off *********** Telkom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1