FW
Fred W
1 reviews | Active since Oct 2017
29 Aug 2018, 13:37
Telkom your service stinks.....
We have been trying to cancel our Telkom account for months. We have various e-mail and 4 visits to their shop in Cresta Center in Gauteng. The attitude of staff, the lack of assistance and lastly the lack of cancellation of our account has now finally driven me to write to HelloPeter. My name is Ellen Wagenaar, and I can be contacted on ********** 735.
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Replies (1)FW
Fred W's updateReviewer Update
01 Nov 2018, 12:25My complaint of 25 Aug 2018 has reference:
Ion the 25th of August 2018 I wrote…….Telkom your service stinks.....
We have been trying to cancel our Telkom account for months. We have various e-mail and 4 visits to their shop in Cresta Center in Gauteng. The attitude of staff, the lack of assistance and lastly the lack of cancellation of our account has now finally driven me to write to HelloPeter.
My name is Ellen Wagenaar, and I can be contacted on ********** 735.
Response by Telkom
Hello fredw
This response serves as confirmation that your query has been received.
Your reference number : AI **********
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Since that e-mail and response from Noleen, I have not had any contact with Telkom and my plight continues…can you please assist/help?
Desperately yours Fred Wagenaar
Cell No. ********** 095
FW
Fred W's update01 Nov 2018, 12:25
Reviewer Update
My complaint of 25 Aug 2018 has reference:
Ion the 25th of August 2018 I wrote…….Telkom your service stinks.....
We have been trying to cancel our Telkom account for months. We have various e-mail and 4 visits to their shop in Cresta Center in Gauteng. The attitude of staff, the lack of assistance and lastly the lack of cancellation of our account has now finally driven me to write to HelloPeter.
My name is Ellen Wagenaar, and I can be contacted on ********** 735.
Response by Telkom
Hello fredw
This response serves as confirmation that your query has been received.
Your reference number : AI **********
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Since that e-mail and response from Noleen, I have not had any contact with Telkom and my plight continues…can you please assist/help?
Desperately yours Fred Wagenaar
Cell No. ********** 095