TELKOM - YOUR SERVICE IS SHOCKING!!!!!!

<p>I logged an order to have a data line moved from one address to another on 14 April 2016. An SMS was received that the work will be done on 30 May 2016. The reference number was provided (***). When the technicians arrived, I was told that MWeb had to release the line from their pool and the work was rescheduled and confirmed for Friday, 3 June 2016. No technician contacted me and I called Charity (Sales) at around 15:50 on 3 June 2016 to find out what was going on. She looked on my reference number / their system and promised to find out from the technician and call me back on my cellphone. She never did. I called this morning again (08:06) and spoke to Wandie (Sales). Wandie also found my reference number and said she would escalate this matter and the technician will call me. It is 10:27 now and nobody contacted me yet. I followed up again at 09:45 and Thembeka (Durban) couldn't trace my order on the system! A called again to speak to another consultant for according to Thembeka all supervisors and staff were in a meeting and they could only take my call this afternoon. I subsequently spoke to Kaitlin. She informed that she was with Sales and I had to speak to the technical department. I called the technical department and spoke to George who referred me back to Sales. I held for more than 30 mins and got hold of Lindelwa (Sales). She immediately transferred my call to Kwazi (technical department). Kwazi told me that I had to speak to the Sales department. I asked him if he could transfer my call since I've been holding for ages. He said he could but that they had a strike in Durban and they have little staff to handle the calls. I had to do all the selections again and am listening to the guitar music I've been listening to all morning again. I AM AT THE POINT OF SUICIDE!!!! This is going from bad to worse for my order has disappeared, I can't speak to anyone able to give me a status update and MY BUSINESS IS DEPENDENT ON THE DATA LINE! I have lost some many opportunities and it has been a week already that I can't use the internet - which my business desperately need.... I have been sent from pillar to post. TELKOM, WHAT CAN I DO MORE????????></p>