Telkom your service is pathetic - I need to speak to some one senior in your organization

<p>To whom it may concern</p> <p>This is my third write up on Telkom and guess what, I still have not received any service.</p> <p>My line is down for over a month and half and you have done nothing to repair it, or if you have then you must be trying to run a cable from New York to my place. Does it take this long? In this time you have taken to repair an underground cable you could have run fiber to my place. </p> <p>Three complaints on this site and I am yet to receive a telephonic conversation updating me on your progress. I need to know who must I submit my cell phone bills to be reimbursed for my calls since my line is not working and Telkom’s 3g is nonexistent in my area even LTE. I have received communication from a Telkom guy trying to sell me LTE and insist it works in my area without even testing LTE..So you sell now and fix latter, is this your operating model?</p> <p>I need answers and my cell phone bills to be paid. This is the most pathetic service I have received. I would love to take this to social media lambasting your pathetic service and warn consumers of Telkom’s products and services.</p> <p>Telkom you need direction. Someone on the top clearly does not know how to sail this ship. Its sinking and yet you have no idea.</p> <p>How long must this go on? </p> <p>When will the infrastructure in my area improve? Should I go to social media to get things done?</p> <p> </p> <p>I need to speak to your corporate communications manager. You guys clearly need a customer concentric model. There is no customer focus or care….Remember who pays your salary? </p> <p>IMPROVE YOUR SERVICE OR GET OUT OF THE MARKET IF YOU CAN’T DELIVER WHAT YOU PROMISED.</p> <p> </p> <p>Please Improve or get out of the market </p> <p>Regards </p> <p> </p>