Telkom your service is pathetic and feedback all lies

<p>So two weeks ago I log a complaint about ridiculously slow adsl speed. </p> <p>I have a 4 Mghz line with download speeds averaging below 0.5</p> <p>so I get a response confirming an appointment for 9 January on my fault " between 7:30 and 16:00"</p> <p>well I waited all day and at 1700 I called 10210 and no one knew anything. No apologies , no nothing. </p> <p>then today I receive an sms telling me ref Nr 397cwk231216 has been restored. </p> <p>No calls to ask me if things were better or apologies for not arriving for my scheduled appointment. </p> <p>How pathetic. Do you expect us to believe you have fixed a problem when you send an sms? Or is that your way of closing a complaint?</p> <p>this problem persists and Telkom you refuse to accept responsibility or do anything about ot</p> <p> </p>