1 reviews | Active since Nov 2016
Telkom your service is pathetic!
<p>I app**** to telkom to have a home line installed on the 24 October 2016, was made to pay a R700.00 deposite, which I did, and over a month as passed, and I'm still waiting for them to install my line. I have made over a dozen calls to them during this time, only to be put from one person to the next, spending between 10-35 mins on my cell and nobody in their customer care Centre could help! First I was told that a technician came out, but nobody was home, which is a blatant lie, as I've been on maternity leave and at home prior to me doing the application, then they came up with a new story saying that their technician went to the service box and found a problem, hence they could not do the installation. Each time I called, there was never a manager or senior that was available(they where always in meetings, irrespective of the time I called) and was told that they would get someone to call me back, which to date I'm still waiting on. You as a company should be ashamed of charging consumers for the poor and pathetic service you offer!!!!!!! </p> <p>This weekend,I went in to your branch at Liberty mall, where I did the initial application, and was told to follow the long queue that moves slower than snail pace, which I could not do as the last time I spent an hour standing there, although I was highly pregnant, and there is no way that I'm prepared to do that again with a 2 week old in hand.</p>
Thank you for the almost immediate reply, but it's been a week since and I still haven't heard anything at all!!!!
please install my line or just cancel the damn application and refund the R700.00 I paid your company!!!!
Thank you for the almost immediate reply, but it's been a week since and I still haven't heard anything at all!!!!
please install my line or just cancel the damn application and refund the R700.00 I paid your company!!!!
