Telkom Your Management Is Awesome

Telkom, why is it that your agents are allowed to speak to a New customer like that, with that awful attitude?<br> Why are they allowed to drop calls while they speak to you? Why can they not help solve simple Problems?<br> Why do I as a customer not have access to speak to a supervisor? A manager? Or even someone nearly capable to help me solve a problem? Will it help if i did? Why do the consultants treat me like they are doing me a favour? I might be just one voice, one small voice in a big database of appalling customer service!<br> Is there someone that cares enough about your brand? I don't blame the consultants, they are not driven or passionate about your brand about giving me the customer the best service yet. I blame the management and executives! They don't care about the Telkom brand, they don't care about their customers, why is that? Are they just happy to receive their salary at the end of the month? Pushing their KPA's? Hiring anyone as long as they pay them a minimum salary? Hiring someone who might be better suited in Admin rather than customer service? I compliment you on your Disgusting service, keep it up. Someone like me is going to come along and provide better P&amp;S!