KM
Kevin M

1 reviews | Active since Mar 2014

09 May 2018, 13:01

Telkom you suck!

Spent way too long holding for a call centre agent - fell asleep holding on!

Finally, finally through to a human - however, purported "security questions" such as how many contracts do I have with Telkom have NO bearing on my account query. Still no answer nor a positive outcome.

So, Telkom you suck! Your call centre agents always sound disinterested and lethargic

0
Replies (2)
Telkom
Telkom's reply23 May 2018, 08:00
Official

Hi

We sincerely apologise for the inconvenience.

Please send us an email to ***.za with your ID number and a brief description of your query. Please us reference below in your subject field.

Your reference number is AI***.


Regards,

Hazel

Telkom Social Media Team

KM
Kevin M's update01 Jul 2018, 22:04
Reviewer Update
Responded to Telkom's response - no further!!! Telkom you DO SUC****!!! Shame on you!!!!