CL
Cherise L

1 reviews | Active since Oct 2013

17 Feb 2015, 22:26

TELKOM YOU SUCK!!!

Good Evening,<br> <br> I have now reached the point where i am sick and tired of TELKOMS PATHETIC Service delivery and i now want my line which i am always in a credit for cancelled! <br> <br> I have been sitting with either no or extremely slow internet for a month now and what am i still going to be expected to pay for this.....i don't think so...i hold on the line all the time for in excess of 30 minutes and all they do is escalate the problem..... i now want my line cancelled and i want a credit for all the time that my line has been down......do you know what it is called when i pay for a service i am not getting ITS *****...i want this sorted out and i want it sorted our immediately...<br> <br> I will go to the consumer council if this is not attended to with immediate effect......USELESS...<br> <br> <br> Thanking you and kind regards,

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Replies (1)
Telkom
Telkom's reply18 Feb 2015, 10:49
Official
Hello cheriselottering,

Thank you for your post.

Please note that one of our technicians will be in contact with you to arrange tests so that he can assist further.

Your reference number is SM90063 (SM84963).

We apologise for the inconvenience caused.

Regards,
Joshua Mnisi
Telkom Social Media Team