Telkom, you have tested my patience for far too long now.

I was incorrectly billed and thus logged a billing dispute on the 12th of July. Today is the 5th of September and since then nothing, the dispute is still open under my account and it seems no one worries to touch it. Rather helping customers they instead promptly and without delay send me incorrect invoices at the end of each month reminding me to pay my outstanding fees, not even mentioning the additional costs that is being added for not paying the amount before a certain due date. How can I stay loyal to a company if they can't be loyal towards their own clients.