Telkom, you **********

Guys,

Let's be real. You have incorrectly and blatantly billed me, and a whole bunch of other people (look here on HelloPeter for proof) for INSTARENA and other nonsense like that, knowing that we did not sign up for these services in the first place.

Many of these people got billed on their router SIM card -- tell me again how THEY are the ones at fault? Tell me again, how WE signed up for a service we know nothing about?

This is basically *****. I hope you guys pay. COVID was tough on everyone's budget, including yours -- but doesn't mean you can ***** a few hundred from X amount of people to make up for it.

In this day and age, you will not be able to keep growing sales nor market share if you don't treat your customers fairly. You market yourselves as the cheapest mobile provider, which works -- but that will only take you so far, given your horrible customer service.

I will leave you guys as soon as my last contract is up, in January, so kiss 3 perfectly profitable contracts goodbye. (FYI, I don't even use the data you give me, because your signal is so swaak)

As a wise women once said, fool me once, shame on you. Fool me twice -- I'm going to Vodacom.

Sayanora