Telkom You Are In Breach Of Our Contract In Terms Of Your Ongoing Service Delivery Failure !

<p>After waiting for over 1 calendar month for Telkom to fix the technical problems they said they had with our service, which included faulty ports and a faulty line, this past Friday, the 5th of May, a telkom person arrived at our complex security and said he wanted to come in and test our line. <br /><br />I asked him why he wanted to test our line, when the faults reported were at the exchange? He said he didn't know anything about the faults at the exchange. I did not let him in, because it would have been a waste of my time to do so. It was patently obvious to me that Telkom doesn't know what is going on, and it's staff are not properly instructed about what's really going on either. <br /><br />Here are my line test results today, Saturday 6th May......I pay for a 10MB uncapped line, it costs me R1300.00 per month.</p> <p> </p> <p>SHAME ON YOU TELKOM. I WILL NOW INVESTIGATE HOW TO REMEDY THIS SITUATION VIA OTHER MEANS.</p> <p> </p> <p>Upload Speed :: 2.7 Mbps 334 kB/s Upload :: 185 kbps 23 kB/s<br />My Upload Speed in Mbps 88% slower than The Index 23 Mbps</p> <p>16% slower than the ZA Average 3.2 Mbps</p> <p>Comparable to My City Average 2.7 Mbps</p> <p>12% slower than My Host Average 3 Mbps</p> <p>Comparable to My Average 2.7 Mbps</p> <p> </p> <p>My Download Speed 2.7 Mbps</p> <p>Comparable to My City Average: 2.7 Mbps</p> <p>Speed in Mbps 97% slower than The Index 6.5 Mbps</p> <p>84% slower than the ZA Average 1.1 Mbps</p> <p>Comparable to My City Average 0.6 Mbps</p> <p>78% slower than My Host Average 0.8 Mbps</p> <p>My Upload Speed 0.2 Mbps</p> <p>97% slower than The Index: 6.5 Mbps</p>