Telkom - Yet Another Story of Failure

App**** for an ADSL contract with Telkom. Got approved and after months of excuses, with no installation, I decided to cancel. I then receive my first bill, and it takes me months to get into contact with anyone to say that Im being billed for something I cant use. This was in October 2018. I am not trying to apply for vehicle finance and keep getting declined to my contract with Telkom. Can't seem to get through to anyone who has a heart and at this rate, I'll settle for anyone who can read. I receive confirmation of cancellation but am still receiving bills every month. Absolutely ridiculous and shameful customer service.