Telkom - yet again - terrible service delivery

We have a business account with Telkom.<br> We have been without ADSL now for 3 weeks.<br> We are constantly assured that they are dealing with this.<br> Technicians have been to site but have not been able to rectify fault.<br> I was told that they had lost/retrenched technicians thus a back log. I responded that out call was already attended to and the problem is not that it has not been attended to but the fact that whoever is/has attended to it clearly does not know how to rectify the problem.<br> I was told on Monday the case had been escalated to a supervisor and assured of a callback or feedback. Nothing yet. I called again 30 minutes back and was told the this has now been escalated to Jennifer Whiting. I am not holding my breath and can see that by the end of this week, nothing would have been resolved and our business would have been with our services for about a month.<br> Telkom are nearly as bad as our government, if not worse.<br> BTW - i am merely venting as i am 100% certain that Telkom actually don't give a #$%T and every complaint is merely a number.<br> I am sure that myself and the rest of South Africa cannot wait for a better provider. ***