HS
Hermanus S
1 reviews | Active since Mar 2017
12 Feb 2018, 13:39
Telkom, Wyfi 10GB day/10GB Night
We do not get any after Service from Telkom, hardly used our Wyfi, but our data is depleted half way through the month. They do not come to the party and explained what happened with our Data. We are not satisfied. They close our Call (Sorted)registered when visiting the Telkom shop at Mall of the North - Call ********** 9
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Hermanus S's updateReviewer Update
08 Mar 2018, 20:55Still have not received the terms and condition as promised by the call centre agent almost two weeks ago. At the end of the month, all remaining data expires without rolling over to the next month. On the original ad about the service, nothing is mentioned about expiring data at the end of the month. Also still no feedback from Telkom about the original inquiry. Really the worst service ever. Absolutely no customer service or any service.
HS
Hermanus S's update08 Mar 2018, 20:55
Reviewer Update
Still have not received the terms and condition as promised by the call centre agent almost two weeks ago. At the end of the month, all remaining data expires without rolling over to the next month. On the original ad about the service, nothing is mentioned about expiring data at the end of the month. Also still no feedback from Telkom about the original inquiry. Really the worst service ever. Absolutely no customer service or any service.