TELKOM WRONGLY BILLED INVOICES

Kindly find attached all documentation pertaining to the cancellation of the listed numbers at our La Lucia Office, also attached are the cancellation reference numbers that we had received once Telkom had acknowledged our cancellation request, however we have been incorrectly charged for SERVICES in our 20 November 2014 bill. We had queried this matter many times but we were unsuccessful in bringing confirmation as to the SERVICE CHARGES. Further to that we have received a LETTER OF DEMAND - see attached and on receiving the letter I had made contact with a representative Ref Number : ***9 and they had then raised a dispute with regards to this matter and we were told to pay in an amount of R1577.48 to reactive our services. Payment was made on the 05 Feb 15 and we were happy to know this matter had been resolved. When we receive our latest Telkom bill we had seen that nothing had been done and we are still being billed for TELKOMS mess up, also we incurred additional charges for reconnection fees of R770.76. All of this would have been avoided if Telkom had correctly invoiced our company.<br> <br> We ask that this matter be resolved asap and all charges reversed.