Telkom Wrong Billing 4th month

-Unable to fix my account since October. Incorrect billing. -I have been escalating with no results. -Product VDSL 40 megs is R1311 per month according to website. -I am being billed several different amounts on my account. -I have been asking more than enough to have my account reconciled. -Today, my bill for Jan is 1601, while the website tells R1311 and the agent tells me their system shows R1451. -I want a full recon of my account and billed the correct amount. -Telkom agent online : Amanda Phelakho -Her Manager: Lereis Roxanne Van Wyk

-dispute ********** 4

-I requested a phone call telco from Lereis Roxanne Van Wyk. -Next step will be going social media.

-Please... kindly.... fix... my .... account.... billing. That is all i am begging.

Thank you!