TELKOM WORST & UNHELPFUL SERVICE

I wish there was a way to give ZERO stars. I opened a business account to get a landline number. When the simcard came and I did the RICA online, I had a mobile number and it didn't even work. For a week everytime I phoned, the customer service tell me that I must wait for it to TURN INTO A LANDLINE NUMBER. Eventually I ended up with a lady who said that I should not have done the RICA and that they sent the wrong SIM. She ordered me a new SIM which came on Monday 3 Jan 2022. Since then I have phoned how many times to get someone to RICA the SIM and make it active. Every person I talk to "escalates" the matter but no one ever phones me back. Today 6 Jan 2022 I heard from one of them that now they ordered me ANOTHER card? FOR WHAT??? None of them are informed or educated about customer service, their policies, the procedures or ANYTHING. Each one of them gives me different times and different answers. You can't mail or call anyone at Telkom cause it's not allowed. You have to wait for them to phone you but no one ever does. THIS IS THE WORST SERVICE I HAVE EVER RECIEVED. BY FAR!