Telkom = worst telecommunications service

Dear Luleka I am still waiting on resolution or even a response from you. Telkom is absolutely pathetic! How can you claim to live by these values on your website: External service promise Customer First – Our job is to help you create the future you desire. Through simple, intuitive and responsive service, we aim to connect you to your life, your business, your world, and opportunity Understanding your needs – Only by truly understanding your needs and circumstances can we deliver what you need to thrive. We listen, understand, then act to deliver enabling experiences We never stop working to get it right – Whether it is our service or our products, we take ownership and strive to get it right for you – in one click, one call, one visit Internal customer service commitment We exist to serve the customer – Our job is to enable people with connectivity, empowering them to live more richly. Even if we don’t serve customers directly, we work to enable the person who does. Through simple, intuitive, responsive service, we aim to change their world Interaction is opportunity – We are always seeking new ways to connect with, share with and discover more about our customers – so that we can deliver the right solutions to make their worlds easier, simpler and better We are relentless in getting it right - It is our responsibility to provide our customers with fit for purpose solutions and processes that work. We strive for zero defect, zero faults and zero downtime. We never stop working to get it right – in one click, one call, one visit I am taking this matter further. I called your call center on numerous occasions trying to get this sorted but you just dont give a damn!