Telkom - Worst service!!!! STAY AWAY!!!!!!!!!

We've been without internet since Friday. When we phone there is a different story every time! The new excuse is that our account has been suspended by the accounts department. Our account gets paid monthly via debit order, we are up to date with our account, NO ARREAR AMOUNTS! Technical department says it is accounts that suspended our line, accounts department says they can see it is up to date but cannot lift the suspension. So who the hell do we talk to, to get our line working???? We stay in a complex and there is more than one house that has been having problems since Friday, same as us. This is the WORST service ever! Everyone says they cannot lift the suspension. So we are paying internet but it is suspended and NO INTERNET!!! How does that work?!?!?!?!?!?!?!?!?!?