Telkom - Worst service provider in the world?

trying to get CRDEIT BACK each call to the call centre require an hours wait for someone to eventually answer. <br> When answered, staff immediately attempts to transfer you to accounts, applications or the pope. <br> Departments do not speak to each other, as the customer I am the mediator between departments. <br> Systems are not linked, in some instances the staff is not aware that the problem has been logged or even exists!!! Mpho says to me she gets thousands of emails and can't remember mine but I have been dealing with her and HANS JOYTHE for more then a month when I called again today I learned hans is now on holiday (frustrated) I have been given so many numbers *** / *** and more that just rings nonstop and so many emails [Email Removed] Telkom Internet Helpdesk [Email Removed] that bounces back when I try and email again and again, I have spoken to wholesale they refer me back to Telkom accounts!<br> i was informed by an extremely arrogant and rude employee that she does not work in that department there is nothing she can do about it<br> The level of employee apathy at Telkom is shocking, after a hour holding on? Pathetic, man! <br>