Telkom - Worst service provider in the country

1) I have a business contract with Telkom Mobile (TM) & recently reached 1 year on the contract, thus calls to TM numbers are now no longer free. <br> 2) As such, I called TM to activate the VAS service of R150 monthly whereby I can continue to make free calls to TM numbers. <br> 4) The consultant I spoke to informed me that he needs to add R150 to my contract & send it to credit vetting for approval & the service will be activated in 24 hours. <br> 5) 24 hours later the service was still not active, I called the call centre again only to be told that the 1st consultant followed the wrong procedure and did not need to submit to credit vetting. <br> 6) The 2nd consultant informed me that the application to credit vetting will be cancelled and my VAS service will be active before end of day. <br> 7) At close of business, still nothing had been done. <br> 8) I subsequently spoke to another 3 consultants, all with different stories and eventually got hold of a manager (Elton) who promised to sort it out and call me back. No response from Elton as yet. Called the call centre again, can't get hold of him. <br> 9) A simple thing like activating a VAS service has taken over 2 weeks & countless calls to TM.Pathetic