1 reviews | Active since May 2012
TELKOM!!! WORST SERVICE PROVIDER IN SA BY FAR
Telkom at it again!!! What can I say, I am not surprised, these Guys have given me the worst service ever. previously took me 3 months to solve now they at it again. I request my line to be moved to my new residential address beginning of August as I was moving out at the end of August from my old place just to be covered as I knew Telkom will take their own sweet time to move my line, so I didn't mind being with no WIFI in the month of August, called them in September, to my surprise no info was recorded for my line to be moved yet Simone from the call centre assured me that the line will be moved in August, the new agent then took down my info and my line was scheduled to me moved on the 07/11/2015 this past Saturday from 7:30am to 16:00pm, no one showed up yet I waited the whole day for these guys to come through...A whole day wasted and Telkom is still deducting their monthly premium for a service that was scheduled to be moved.. I am disgusted by the way this company operates, customer service is something that does not exist at Telkom yet they are too quick to take your money. This is just totally unacceptable. I guess this is what we South Africans have to deal with.
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM165802
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM165802
Regards
Luleka
Telkom Social Media Team
Best regards,
