Telkom Worst Service Provider in SA

I had a problem with my Telkom line which I reported on 28 September 2018. I have been phoning everyday since then, begging and pleading for them to repair the line. As I run a business from home I cannot operate without internet, which I obviously now also do not have as Telkom provides the ADSL line. I am spending between 15 and 20 min on the phone with Telkom everyday for the last two weeks and they have absolutely done nothing!!!!! I now receive a message saying the problem has been resolve, which it HAS NOT!!!!!!!! I am beyond frustrated with their horrible horrible horrible service. I spend more money waiting for them to answer the phone and not even to talk about the incone I am loosing due to not being able to operate my business. They just simply could not care to deliver service!!!