Telkom worst service provider I ever Had

I have moved 2 years ago and since then my Telkom SIM card stop working. I went in numerous times to them to try and sort this out. On my last visit it was confirm that there is no network coverage in my area and they can no longer provide me with a service.

It was instructed from one of your service/sales assistance that I must close my account. I follow the procured regarding this matter. As however from Telkom side there has been no ethical and logical procured follow. A Supplier cannot expect of a consumer / client to pay for a service or device which was not received. If the Supplier is unable or fail to perform the service that the consumer / client is requesting or was promised by the Supplier and cannot be delivered it falls back on to the Supplier to resolve this matter as this, it is the Consumers right to demand quality service to be provided.

I have had numerous phone calls and emails stating different amounts that I must pay to Telkom even tho the matter is on their side. This matter can not seem to be resolved. I have never received such poor , rude and unhelpful service from any company ever.