TELKOM WORST SERVICE PROVIDER EVER

I have app**** for a Telkom line in July 2015 they have informed that it will take up to 14 - 21 days. Sure I was ok with the wait. First call I made to follow up the order status i was told that the installation will take place on the 11 August 2015. Second call there was never a booking for an installation. Third call they would sent a email to the It department to ask why the long wait! Fourth call a lady helped me and explained to all my previously calls were incorrect information given to me! Fourth call I got told there is a problem with the infrastructure. Fifth call which was today the 4 September 2015 I got told that they could not install the line because they had the incorrect address, although the address that I gave them was the correct one. I am disgusted with their service, first of all if they had the wrong address and couldn't find the place they should have contacted me they have my cellphone number. Its been 3 months that I have been waiting for these people.