PL
Presely L

1 reviews | Active since May 2016

16 May 2016, 12:47

TELKOM WORST SERVICE PROVIDER

<p>I have take</p> <p>I have taken a contract through Telkom online service, I was promised that delivery will take 5-7 working days now it’s the third week going and not even a phone call to advise on the delay ?</p> <p>I have went into the Pavilion Flagship store in KZN and they don’t even have a facility to call the call centre they donty have a landline ????????? “ How do you even sell a product when you don’t even has access to the TOOLS “</p> <p>Used the chat site on their webpage that’s another FAIL as they said I need to dial 10213 that LINE never gets attended too…….. reason they say its high call volumes if that’s the case it shows how poor service PROVIDED BY TELKOM .</p> <p> </p> <p>This is extremely POOR please can someone who knows something or I rather have nothing to do with TELKOM.</p> <p> </p> <p>***</p> <p>n </p>

0
Replies (3)
PL
Presely L's update17 May 2016, 07:08
Reviewer Update
Still no no response from Telkom so poor really poor ................................................................................................
Telkom
Telkom's reply18 May 2016, 07:27
Official

Hello latchu_p

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

PL
Presely L's update27 Apr 2018, 17:08
Reviewer Update
Hi i have another issue all over again please check my post under my profile ..... await your response.