Telkom worst service provider

Hi. I have signed up with telkom with there land line and adsl packages in august 2018 for 2 of my stores, both storeshad different issues for the firsst 3 months and i had barely gone through 1 week without having problems. I had logged several calls with telkom and was told that they would resolve the issue and that i would not be billed for the period when my lines were down. In November when the issues were resolved I had contacted telkom and asked why I had not received my bill and informed them about my credits. I was told that the credits is done by another department and it wil reflect on the next bill On the 11 of December I had contacted telkom again quering the same November issue and was told that I had to pay R3800 and that credits still have not been processed. I was told to pay in advance and wait for my credits at a latter stage when telkom decide to credit my account. I had asked again for a statement to remit payment and have not received it since hence no payemnt was made . I was also told that I will be contacted within 48 hrs to resolve issues. The very next day my lines were suspended after calling and making and arrangement to pay once I recieved my statement. Yesterday the 20 of January after not recieved any feedback from telkom, I called again,spoke to a consultant and am told that my bill is now 6700 and my line is now suspended completely telkom is *****ing from us and are not to be trusted. We need to find a better service providers who help customers. I had just visited a telkom store and explained my situation an was told that I am 1 of 1000s of cusotmers experiencing problems and I should post a msg on help Peter and only than wil i recieve any feedback