TELKOM - WORST SERVICE PROVIDER

I have app**** for Uncapped Home ADSL on 29 June 2018. They said it will take 7 to 14 days for installation. In two days, it will be 2 months since my application. Every week after the 14 days I have phoned 10213 Customer Care and every time they had some excuse as to why the installation was not done yet. Either my order is stuck or my address was incomplete, they did not have my Unit number. Well I do not know if this is just an excuse or are they just really *********** in putting my correct address on their system.

This is absolutely ridiculous and absurd and I am going to the Ombudsman today, because as far as I know, that if you apply for a service in South Africa, it should be done within 30 days. I have made a payment towards the installation as well and if I cancel now, I will have to wait 6 weeks for a refund.

Very very upset and very very mad!!!!!

Telkom might as well close their doors!!!

Very bad service!!!!!!