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1 reviews | Active since May 2018

09 May 2018, 14:05

Telkom WORST SERVICE PROVIDER

App**** for home ADSL. First application was online. called 2 days later and application could not be picked up. Agent did telephonic application. Took a week to know it was successful after many calls most of which ended with them being "off line" and cant check status of application. Got a text that i have to pay R700-00, which i did. fast forward 3 weeks later, i am still waiting for installation. so far, 2 appointments which i only learnt about when I called them were not honoured by the Technical people. their service is so bad. Had i known it would be this much trouble and endless phone calls out of which i never get joy. this is definitely something not worth doing.

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Replies (1)
Telkom
Telkom's reply23 May 2018, 11:23
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team