TELKOM-WORST SERVICE PROVIDER

I have taken a mobile contract with Telkom, the phone is only a few months old and just went off and refused to come on again.The phone a blackberry Z3 went in on the 02/03/2015 and up to date no one has called us regarding the phone. We had to run around for answers. on the 1st occasion and this was after 30 days the store told us that the phone came to the store and was told by the REPAIR centre that they cannot get the part to repair it but the phone was sent back to them. On the 2nd occasion they said that it was over charged and finally on 09April they NOW say that is water damaged!!! How sick is this?? Telkom never calls a client to give them feedback. Now they want us to pay for a phone that's damaged which they supp**** us with.<br> I need the decision maker from TELKOM TO CALL ME. It seems like Telkom does not want to replace the phone so they coming with excuses. If it was water damaged then that would have been picked up the first time the phone went in for repairs. Not after saying \cannot find the part to repair"then \""Overcharging\"" and finally water damage!! Its been over a month and still no joy from TELKOM.."""