Telkom worst service provider

This company has the worst aftercare customer service I have ever experienced by anyway. Cancelled my fibre package with them paid all monies that they said was oustanding then was told my fibre line would be available for the new ISP within 48 to 72 hours. Needless to say this never happened after 3 weeks were in numerous phone calls to the call center and 2 visits to a TELKOM customer care where nobody could assist in any way. I phoned the call center again today the 13th August was given the run around from pillar to post where in eventually I just put the phone down as I really was at the point of swearing people in this company