Telkom- Worst service proider in South Africa

App**** for an ADSL line... It's been a hastle ever since... on the 25th of October 2017 and no help... I keep calling the 10213 number all I'm given is a name "Thami Xabi" and told that the equiry is been escalated to him... I wrote on hellopeter.com in November... only received a reply saying the matter is been sent to the relevant department. In all my life i have never received such bad service... clearly telkom doesnt want to help me. And clearly they don't care... how can i wait since October with no help or even a phone call for feed back. I'm going to cancel this order as it was for a cotract for uncapped wifi. This is the message I wrote in November "My father app**** for an ADSL line at the Festival Mall branch in Kempton Park, to be installed on Saturday the 21 October 2017 and was sent a message on the 25 October 2017 that the intallation was scheduled for the 26 October 2017 between 08:00 and 16:00. The technician came and was unable to do the installation and said there would be a reschedule for another day. No communication was made until my father went to the shop on 31 October 2017, Where they scheduled for 3 October 2017 between 08:00 and 16:00. I would just like bring to your attention that everyone in this household works and is not at home between 08:00 and 16:00. So my dad missed a day at work so he can be available for the technician. No one came and no communication was made to say that no one will be coming. This is an inconveniece because if it happens again and no one communicates, he will have to spend petrol again to get to the branch... and sit at home and missing work again waiting for a technician of whom we don't know if he will come this time. Please advice of what we should do as customers of Telkom seeking your services. As this is frustrating. His no. is ********** 232 email: ********** .... This clearly shows me that Telkom is not interested in customer service so i will cancel this request and will not even be using any telkom products thats for me and my family and every person I come across. I will tell them of this experience and will write and will send a letter to the news papers and will put it on social media. Telkom is not interested in helping their customers. This will go viral as I have proof and all telephone calls were recorded...