LB
Lukas B

1 reviews | Active since Jun 2016

13 Jun 2016, 11:22

Telkom worst service out there

<p>i just want to say that telkom has the worst service i have ever seen. i resieved an integrated dat sim card last year dec and i only got it activated 2weeks ago and after the static ip was activated on my account the sim card stoped working, so my sim only worked for 3 days and i spent 2 full days at the telkom shop trying to fix the isue but no sucsess we even tried to take the static ip off but no luck. so after some days i evently got the static ip off but sim card still not working. after days of phoning and transfering my calls from one department to the nother still no sucess. i went in the telkom shop again and activated a new account extra on my account wich is costing me extra money and tried to do everything from scratch so i got the new account on friday night and tried to activate the static ip in store but no luck so i phoned on saterday morning the call centre and activated the static ip but then the new account deleted, so at the end i am still without static ip and integrated data sim.</p>

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Replies (1)
LB
Lukas B's update13 Jun 2016, 12:49
Reviewer Update

I dont see how providing the sim card number will help in any why, telkom has already charged me for sirvices but they are not on my account and i have add an extra account to my adsl wich telkom also wil charge me but it has been deleted.

I must use the static ip for a pbx that I am selling and i wanted to work with telkom on this as all the business that takes me pbx system will need a static ip but if this is the way they are doing business then I am sorry I will need to look at difrent isp supplier then and that means that telkom will not only loose me as a client but all the business that takes me pbx.